A knowledge-rich similarity measure for improving IT incident resolution process
BibSLEIGH corpus
BibSLEIGH tags
BibSLEIGH bundles
BibSLEIGH people
EDIT!
CC-BY
Open Knowledge
XHTML 1.0 W3C Rec
CSS 2.1 W3C CanRec
email twitter

Yong-Bin Kang, Arkady B. Zaslavsky, Shonali Krishnaswamy, Claudio Bartolini
A knowledge-rich similarity measure for improving IT incident resolution process
SAC, 2010.

SAC 2010
DBLP
Scholar
DOI
Full names Links ISxN
@inproceedings{SAC-2010-KangZKB,
	author        = "Yong-Bin Kang and Arkady B. Zaslavsky and Shonali Krishnaswamy and Claudio Bartolini",
	booktitle     = "{Proceedings of the 25th Symposium on Applied Computing}",
	doi           = "10.1145/1774088.1774466",
	editor        = "Sung Y. Shin and Sascha Ossowski and Michael Schumacher and Mathew J. Palakal and Chih-Cheng Hung",
	isbn          = "978-1-60558-639-7",
	pages         = "1781--1788",
	publisher     = "{ACM}",
	title         = "{A knowledge-rich similarity measure for improving IT incident resolution process}",
	year          = 2010,
}

Tags:



Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.