Ju-Yu Huang, Huey-Ming Lee, Chen-Liang Fang
A Chinese Text Mining Application: An Automatic Answer Reply to Customers’ E-mail Queries Model
SEKE, 2005.
@inproceedings{SEKE-2005-HuangLF,
author = "Ju-Yu Huang and Huey-Ming Lee and Chen-Liang Fang",
booktitle = "{Proceedings of the 17th International Conference on Software Engineering and Knowledge Engineering}",
isbn = "1-891706-16-0",
pages = "504--507",
title = "{A Chinese Text Mining Application: An Automatic Answer Reply to Customers’ E-mail Queries Model}",
year = 2005,
}