@inproceedings{SEKE-2008-SalvianoF,
	author        = "Clenio F. Salviano and Adriana Maria C. M. Figueiredo",
	booktitle     = "{Proceedings of the 20th International Conference on Software Engineering and Knowledge Engineering}",
	isbn          = "1-891706-22-5",
	pages         = "173--178",
	publisher     = "{Knowledge Systems Institute Graduate School}",
	title         = "{Unified Basic Concepts for Process Capability Models}",
	year          = 2008,
}