Ullas Nambiar, Himanshu Gupta, Mukesh K. Mohania
CallAssist: Helping Call Center Agents in Preference Elicitation
VLDB, 2007.
@inproceedings{VLDB-2007-NambiarGM, author = "Ullas Nambiar and Himanshu Gupta and Mukesh K. Mohania", booktitle = "{Proceedings of the 33rd International Conference on Very Large Data Bases}", ee = "http://www.vldb.org/conf/2007/papers/demo/p1338-nambiar.pdf", isbn = "978-1-59593-649-3", pages = "1338--1341", publisher = "{ACM}", title = "{CallAssist: Helping Call Center Agents in Preference Elicitation}", year = 2007, }