CallAssist: Helping Call Center Agents in Preference Elicitation
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Ullas Nambiar, Himanshu Gupta, Mukesh K. Mohania
CallAssist: Helping Call Center Agents in Preference Elicitation
VLDB, 2007.

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@inproceedings{VLDB-2007-NambiarGM,
	author        = "Ullas Nambiar and Himanshu Gupta and Mukesh K. Mohania",
	booktitle     = "{Proceedings of the 33rd International Conference on Very Large Data Bases}",
	ee            = "http://www.vldb.org/conf/2007/papers/demo/p1338-nambiar.pdf",
	isbn          = "978-1-59593-649-3",
	pages         = "1338--1341",
	publisher     = "{ACM}",
	title         = "{CallAssist: Helping Call Center Agents in Preference Elicitation}",
	year          = 2007,
}

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