Sergio Ramazzina, Chiara L. Ballari, Daniela Somenzi
A New Service for Customer Care Based on the TrentoRise BigData Platform
VLDB, 2013.
@article{VLDB-2013-RamazzinaBS,
author = "Sergio Ramazzina and Chiara L. Ballari and Daniela Somenzi",
ee = "http://www.vldb.org/pvldb/vol6/p1162-ramazzina.pdf",
journal = "{Proceedings of the VLDB Endowment}",
number = 11,
pages = "1162--1163",
title = "{A New Service for Customer Care Based on the TrentoRise BigData Platform}",
volume = 6,
year = 2013,
}