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Travelled to:
1 × Germany
Collaborated with:
H.Rothe M.Degener
Talks about:
mental (1) centr (1) agent (1) load (1) call (1)

Person: A.-M. Metz

DBLP DBLP: Metz:A==M=

Contributed to:

HCI v2 19991999

Wrote 1 papers:

HCI-CCAD-1999-RotheMD
Mental load of call centre agents (HJR, AMM, MD), pp. 1321–1326.
Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.