Travelled to:2 × USA
Collaborated with:C.Sutanto S.Wu J.Lin C.G.Drury Y.Lin Y.Lin
Talks about:servic (2) model (2) intermitt (1) servqual (1) reaction (1) attribut (1) qualiti (1) priorit (1) illumin (1) correct (1)
Person: Chin-Mei Chou
DBLP: Chou:Chin=Mei
Contributed to:
20152011Wrote 2 papers:
- HIMI-IKD-2015-ChouSW #case study #quality #using
- Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and Kano Model — A Case Study of Nursing Home in Taiwan (CMC, CS, SKW), pp. 513–525.
- HCI-DDA-2011-LinDCLL
- Measuring Corrective Reaction Time with the Intermittent Illumination Model (JFL, CGD, CMC, YDL, YQL), pp. 397–405.