@inproceedings{CHI-1996-SawyerFW,
	author        = "Paul Sawyer and Alicia Flanders and Dennis R. Wixon",
	booktitle     = "{Proceedings of the 14th ACM SIGCHI Conference on Human Factors in Computing Systems: Common Ground}",
	doi           = "10.1145/238386.238579",
	isbn          = "0-89791-777-4",
	pages         = "376--382",
	publisher     = "{ACM}",
	title         = "{Making a Difference — the Impact of Inspections}",
	year          = 1996,
}