@inproceedings{CHI-2000-LeeKM,
	author        = "Jungwon Lee and Jinwoo Kim and Jae Yun Moon",
	booktitle     = "{Proceedings of the 18th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/332040.332448",
	isbn          = "1-58113-216-6",
	pages         = "305--312",
	publisher     = "{ACM}",
	title         = "{What makes Internet users visit cyber stores again? key design factors for customer loyalty}",
	year          = 2000,
}