@inproceedings{CHI-2009-FindlaterBT,
	author        = "Leah Findlater and Ravin Balakrishnan and Kentaro Toyama",
	booktitle     = "{Proceedings of the 27th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1518701.1518971",
	isbn          = "978-1-60558-246-7",
	pages         = "1751--1760",
	publisher     = "{ACM}",
	title         = "{Comparing semiliterate and illiterate users’ ability to transition from audio+text to text-only interaction}",
	year          = 2009,
}