@inproceedings{CSCW-1986-Orr,
	author        = "Julian E. Orr",
	booktitle     = "{Proceedings of the First ACM Conference on Computer-Supported Cooperative Work}",
	doi           = "10.1145/637069.637077",
	pages         = "62--72",
	publisher     = "{ACM}",
	title         = "{Narratives at work: story telling as cooperative diagnostic activity}",
	year          = 1986,
}