@inproceedings{CSCW-2008-JonesMRB,
	author        = "Quentin Jones and Mihai Moldovan and Daphne R. Raban and Brian Butler",
	booktitle     = "{Proceedings of the 12th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/1460563.1460616",
	isbn          = "978-1-60558-007-4",
	pages         = "323--332",
	publisher     = "{ACM}",
	title         = "{Empirical evidence of information overload constraining chat channel community interactions}",
	year          = 2008,
}