@inproceedings{CSCW-2013-MorganBWS,
	author        = "Jonathan T. Morgan and Siko Bouterse and Heather Walls and Sarah Stierch",
	booktitle     = "{Proceedings of the 16th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/2441776.2441871",
	isbn          = "978-1-4503-1331-5",
	pages         = "839--848",
	publisher     = "{ACM}",
	title         = "{Tea and sympathy: crafting positive new user experiences on wikipedia}",
	year          = 2013,
}