@inproceedings{CSEET-2011-LuLL,
	author        = "Hsin-Ke Lu and Chia-Hui Lo and Peng-Chun Lin",
	booktitle     = "{Proceedings of the 24th Conference on Software Engineering Education and Training}",
	doi           = "10.1109/CSEET.2011.5876158",
	isbn          = "978-1-4577-0348-5",
	pages         = "61--70",
	publisher     = "{IEEE Computer Society}",
	title         = "{Competence analysis of IT professionals involved in business services — Using a qualitative method}",
	year          = 2011,
}