@inproceedings{HIMI-D-2013-SilvaZGBSV,
	author        = "Hector I. Silva and Jason Ziccardi and Tristan Grigoleit and Vernol Battiste and Thomas Z. Strybel and Kim-Phuong L. Vu",
	booktitle     = "{Proceedings of the 15th International Conference on Human Interface and the Management of Information. Part I: Information and Interaction Design}",
	doi           = "10.1007/978-3-642-39209-2_31",
	isbn          = "978-3-642-39208-5",
	pages         = "269--275",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Are the Intrusive Effects of SPAM Probes Present When Operators Differ by Skill Level and Training?}",
	volume        = 8016,
	year          = 2013,
}