@inproceedings{ICEIS-2002-NikolaidouA,
	author        = "Mara Nikolaidou and Dimosthenis Anagnostopoulos",
	booktitle     = "{Proceedings of the Fourth International Conference on Enterprise Information Systems}",
	pages         = "776--781",
	title         = "{Introducing Business Process Automation in Dynamic Banking Activities}",
	year          = 2002,
}