@inproceedings{ICEIS-AIDSS-2010-GilS,
	author        = "Miguel Merino Gil and David Neila Sousa",
	booktitle     = "{Proceedings of the 11th International Conference on Enterprise Information Systems, Volume 2: AIDSS}",
	isbn          = "978-989-8425-05-8",
	pages         = "193--197",
	publisher     = "{SciTePress}",
	title         = "{Using Key Performance Indicators to Facilitate the Strategy Implementation and Business Process Improvement in SME’s}",
	year          = 2010,
}