@inproceedings{ICEIS-J-2009-AversanoT,
	author        = "Lerina Aversano and Maria Tortorella",
	booktitle     = "{Revised Selected Papers of the 11th International Conference on Enterprise Information Systems}",
	doi           = "10.1007/978-3-642-01347-8_48",
	isbn          = "978-3-642-01346-1",
	pages         = "577--589",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Business Information Processing}",
	title         = "{Business Process-Awareness in the Maintenance Activities}",
	volume        = 24,
	year          = 2009,
}