@inproceedings{ICSE-1997-Ackerman,
	author        = "Mark S. Ackerman",
	booktitle     = "{Proceedings of the 19th International Conference on Software Engineering}",
	doi           = "10.1145/253228.253488",
	editor        = "W. Richards Adrion and Alfonso Fuggetta and Richard N. Taylor and Anthony I. Wasserman",
	isbn          = "0-89791-914-9",
	pages         = "592",
	publisher     = "{ACM}",
	title         = "{Everything you Need To Know About Collaboration and Collaboration Software}",
	year          = 1997,
}