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Travelled to:
1 × Austria
1 × South Korea
11 × USA
2 × China
3 × Canada
Collaborated with:
D.W.McDonald X.Zhou K.Zheng L.A.Adamic D.R.Karger J.Huh C.Halverson J.Yang M.W.Newman W.G.Lutters T.A.Finholt L.Palen R.T.Fielding D.A.Hanauer A.X.Zhang K.K.Nam T.Erickson S.Zyto S.Mahajan J.Zhang Y.Ye Y.Qu J.Teevan C.Alvarado D.Hindus S.D.Mainwaring B.Starr Z.Wen C.Lin E.Kaziunas A.G.Buyuktur J.Jones S.W.Choi T.Dong M.Dontcheva D.Joseph K.Karahalios M.Huysman J.M.Carroll B.Wellman G.D.Michelis V.Wulf
Talks about:
studi (6) collabor (5) help (5) support (4) system (4) social (4) inform (4) field (4) communiti (3) expertis (3)

Person: Mark S. Ackerman

DBLP DBLP: Ackerman:Mark_S=

Facilitated 1 volumes:

CSCW 1996Ed

Contributed to:

CHI 20152015
CSCW 20152015
CHI 20122012
CSCW 20122012
CHI 20112011
CSCW 20112011
CHI 20102010
CHI 20092009
HCI/OCSC 20072007
CHI 20042004
CSCW 20042004
CSCW 20022002
CSCW 20002000
CSCW 19981998
ICSE 19971997
CHI 19961996
CSCW 19961996
CSCW 19941994
DL 19951995

Wrote 28 papers:

CHI-2015-ZhangAK #how #question #what #why
Mailing Lists: Why Are They Still Here, What’s Wrong With Them, and How Can We Fix Them? (AXZ, MSA, DRK), pp. 4009–4018.
CSCW-2015-KaziunasBJCHA #health #using
Transition and Reflection in the Use of Health Information: The Case of Pediatric Bone Marrow Transplant Caregivers (EK, AGB, JJ, SWC, DAH, MSA), pp. 1763–1774.
CHI-2012-DongDJKNA #game studies #learning
Discovery-based games for learning software (TD, MD, DJ, KK, MWN, MSA), pp. 2083–2086.
CHI-2012-YangAAWL #sentiment
The way i talk to you: sentiment expression in an organizational context (JY, LAA, MSA, ZW, CYL), pp. 551–554.
CHI-2012-ZytoKAM #deployment #documentation #social
Successful classroom deployment of a social document annotation system (SZ, DRK, MSA, SM), pp. 1883–1892.
CSCW-2012-HuhA #collaboration #problem
Collaborative help in chronic disease management: supporting individualized problems (JH, MSA), pp. 853–862.
CSCW-2012-ZhouZAH #documentation #health #problem
Cooperative documentation: the patient problem list as a nexus in electronic health records (XZ, KZ, MSA, DAH), pp. 911–920.
CHI-2011-HuhNA #collaboration
Supporting collaborative help for individualized use (JH, MWN, MSA), pp. 3141–3150.
CHI-2011-ZhouAZ #bound
CPOE workarounds, boundary objects, and assemblages (XZ, MSA, KZ), pp. 3353–3362.
CSCW-2011-YangAA #community #online #social
Virtual gifts and guanxi: supporting social exchange in a chinese online community (JY, MSA, LAA), pp. 45–54.
CHI-2010-ZhouAZ #reuse
Doctors and psychosocial information: records and reuse in inpatient care (XZ, MSA, KZ), pp. 1767–1776.
CHI-2009-NamAA #case study #community
Questions in, knowledge in?: a study of naver’s question answering community (KKN, MSA, LAA), pp. 779–788.
CHI-2009-ZhouAZ #maintenance #why
I just don’t know why it’s gone: maintaining informal information use in inpatient care (XZ, MSA, KZ), pp. 2061–2070.
OCSC-2007-ZhangYAQ #named #network #social #tool support
SISN: A Toolkit for Augmenting Expertise Sharing Via Social Networks (JZ, YY, MSA, YQ), pp. 491–500.
CHI-2004-TeevanAAK #behaviour #case study
The perfect search engine is not enough: a study of orienteering behavior in directed search (JT, CA, MSA, DRK), pp. 415–422.
CSCW-2004-AckermanHCWMW #approach #community #question #social
Communities and technologies: an approach to foster social capital? (MSA, MH, JMC, BW, GDM, VW), pp. 406–408.
CSCW-2004-HalversonEA #evolution #information management #scalability
Behind the help desk: evolution of a knowledge management system in a large organization (CH, TE, MSA), pp. 304–313.
CSCW-2002-LuttersA #bound #case study #safety
Achieving safety: a field study of boundary objects in aircraft technical support (WGL, MSA), pp. 266–275.
CSCW-2000-McDonaldA #architecture #flexibility #recommendation
Expertise recommender: a flexible recommendation system and architecture (DWM, MSA), pp. 231–240.
CSCW-1998-AckermanH #memory management
Considering an Organization’s Memory (MSA, CH), pp. 39–48.
CSCW-1998-FinholtA
Tutorials (TAF, MSA), pp. 427–431.
CSCW-1998-McDonaldA #case study
Just Talk to Me: A Field Study of Expertise Location (DWM, MSA), pp. 315–324.
ICSE-1997-Ackerman #collaboration
Everything you Need To Know About Collaboration and Collaboration Software (MSA), p. 592.
CHI-1996-AckermanP #process
The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System (MSA, LP), pp. 268–275.
CSCW-1996-AckermanM #collaboration #memory management
Answer Garden 2: Merging Organizational Memory with Collaborative Help (MSA, DWM), pp. 97–105.
CSCW-1996-HindusAMS #case study #named
Thunderwire: A Field Study of an Audio-Only Media Space (DH, MSA, SDM, BS), pp. 238–247.
CSCW-1994-Ackerman #case study #memory management
Augmenting the Organizational Memory: A Field Study of Answer Garden (MSA), pp. 243–252.
DL-1995-AckermanF #library #maintenance
Collection Maintenance in the Digital Library (MSA, RTF).

Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
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