@inproceedings{ICSE-2000-OHara,
	author        = "Fran O'Hara",
	booktitle     = "{Proceedings of the 22nd International Conference on Software Engineering}",
	doi           = "10.1145/337180.337495",
	editor        = "Carlo Ghezzi and Mehdi Jazayeri and Alexander L. Wolf",
	isbn          = "1-58113-206-9",
	pages         = "635--640",
	publisher     = "{ACM}",
	title         = "{European experiences with software process improvement}",
	year          = 2000,
}