@inproceedings{ICSM-1999-Chatters,
	author        = "B. W. Chatters",
	booktitle     = "{Proceedings of the 15th International Conference on Software Maintenance}",
	ee            = "http://computer.org/proceedings/icsm/0016/00160146abs.htm",
	pages         = "146--None",
	publisher     = "{IEEE Computer Society}",
	title         = "{Experience Paper: Implementing an Experience Factory: Maintenance and Evolution of the Software and Systems Development Process}",
	year          = 1999,
}