@inproceedings{KMIS-2011-GoncalvesP,
	author        = "Nuno Pina Gonçalves and José António S. Pereira",
	booktitle     = "{Proceedings of the Third International Conference on Knowledge Management and Information Sharing}",
	isbn          = "978-989-8425-81-2",
	pages         = "418--423",
	publisher     = "{SciTePress}",
	title         = "{Business Processes and Organisations — Challenges and Opportunities Towards a People-centric Approach}",
	year          = 2011,
}