@inproceedings{SCSM-2014-MendesFFC,
	author        = "Marília Soares Mendes and Elizabeth Furtado and Vasco Furtado and Miguel F. de Castro",
	booktitle     = "{Proceedings of the Sixth International Conference on Social Computing and Social Media}",
	doi           = "10.1007/978-3-319-07632-4_22",
	isbn          = "978-3-319-07631-7",
	pages         = "229--241",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{How Do Users Express Their Emotions Regarding the Social System in Use? A Classification of Their Postings by Using the Emotional Analysis of Norman}",
	volume        = 8531,
	year          = 2014,
}