BibSLEIGH corpus
BibSLEIGH tags
BibSLEIGH bundles
BibSLEIGH people
Open Knowledge
XHTML 1.0 W3C Rec
CSS 2.1 W3C CanRec
email twitter
Travelled to:
1 × Brazil
1 × China
1 × Switzerland
Collaborated with:
S.Graupner H.R.M.Nezhad D.Mirylenka Y.Kang A.B.Zaslavsky S.Krishnaswamy S.Singhal S.Spence
Talks about:
process (2) convers (2) manag (2) enterpris (1) knowledg (1) approach (1) support (1) similar (1) resolut (1) practic (1)

Person: Claudio Bartolini

DBLP DBLP: Bartolini:Claudio

Contributed to:

EDOC 20122012
EDOC 20102010
SAC 20102010

Wrote 3 papers:

EDOC-2012-GraupnerBNM #enterprise #social #social media
When Social Media Meet the Enterprise (SG, CB, HRMN, DM), pp. 201–210.
EDOC-2010-NezhadBGSS #approach #process
IT Support Conversation Manager: A Conversation-Centered Approach and Tool for Managing Best Practice IT Processes (HRMN, CB, SG, SS, SS), pp. 247–256.
SAC-2010-KangZKB #process #similarity
A knowledge-rich similarity measure for improving IT incident resolution process (YBK, ABZ, SK, CB), pp. 1781–1788.

Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.