Travelled to:
1 × Brazil
Collaborated with:
H.R.M.Nezhad C.Bartolini S.Graupner S.Spence
Talks about:
convers (2) manag (2) approach (1) support (1) process (1) practic (1) center (1) tool (1) best (1)
Person: Sharad Singhal
DBLP: Singhal:Sharad
Contributed to:
Wrote 1 papers:
- EDOC-2010-NezhadBGSS #approach #process
- IT Support Conversation Manager: A Conversation-Centered Approach and Tool for Managing Best Practice IT Processes (HRMN, CB, SG, SS, SS), pp. 247–256.