Travelled to:
1 × Brazil
1 × China
Collaborated with:
C.Bartolini H.R.M.Nezhad D.Mirylenka S.Singhal S.Spence
Talks about:
convers (2) manag (2) enterpris (1) approach (1) support (1) process (1) practic (1) social (1) center (1) media (1)
Person: Sven Graupner
DBLP: Graupner:Sven
Contributed to:
Wrote 2 papers:
- EDOC-2012-GraupnerBNM #enterprise #social #social media
- When Social Media Meet the Enterprise (SG, CB, HRMN, DM), pp. 201–210.
- EDOC-2010-NezhadBGSS #approach #process
- IT Support Conversation Manager: A Conversation-Centered Approach and Tool for Managing Best Practice IT Processes (HRMN, CB, SG, SS, SS), pp. 247–256.