Travelled to:1 × USA
Collaborated with:∅
Talks about:framework (1) discoveri (1) knowledg (1) market (1) integr (1) effect (1) driven (1) custom (1) center (1) call (1)
Person: Paul Xia
DBLP: Xia:Paul
Contributed to:
1997Wrote 1 papers:
- KDD-1997-Xia #effectiveness #framework #information management
- Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing (PX), pp. 279–282.