@inproceedings{CASE-2009-Subrahmanian,
	author        = "Eswaran Subrahmanian",
	booktitle     = "{Proceedings of the Fifth International Conference on Automation Science and Engineering}",
	doi           = "10.1109/COASE.2009.5234091",
	isbn          = "978-1-4244-4578-3",
	pages         = "83--87",
	publisher     = "{IEEE}",
	title         = "{Empirical studies of workflow automation in physician offices in the United States}",
	year          = 2009,
}