@inproceedings{CHI-1996-AshlundH,
	author        = "Stacey L. Ashlund and Karen J. Horwitz",
	booktitle     = "{Proceedings of the 14th ACM SIGCHI Conference on Human Factors in Computing Systems: Common Ground}",
	doi           = "10.1145/238386.238614",
	isbn          = "0-89791-777-4",
	pages         = "481--488",
	publisher     = "{ACM}",
	title         = "{Usability Improvements in Lotus cc: Mail for Windows}",
	year          = 1996,
}