@inproceedings{CHI-1998-ReynardBGH,
	author        = "Gail Reynard and Steve Benford and Chris Greenhalgh and Christian Heath",
	booktitle     = "{Proceedings of the 16th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/274644.274707",
	isbn          = "0-201-30987-4",
	pages         = "464--471",
	publisher     = "{ACM}",
	title         = "{Awareness Driven Video Quality of Service in Collaborative Virtual Environments}",
	year          = 1998,
}