@inproceedings{CHI-1998-WolfZ,
	author        = "Catherine G. Wolf and Wlodek Zadrozny",
	booktitle     = "{Proceedings of the 16th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/274644.274710",
	isbn          = "0-201-30987-4",
	pages         = "488--495",
	publisher     = "{ACM}",
	title         = "{Evolution of the Conversation Machine: A Case Study of Bringing Advanced Technology to the Marketplace}",
	year          = 1998,
}