Paula Curtis, Tammy Heiserman, David Jobusch, Mark Notess, Jayson Webb
Customer-Focused Design Data in a Large, Multi-Site Organization
CHI, 1999.
@inproceedings{CHI-1999-CurtisHJNW,
author = "Paula Curtis and Tammy Heiserman and David Jobusch and Mark Notess and Jayson Webb",
booktitle = "{Proceedings of the 17th ACM SIGCHI Conference on Human Factors in Computing Systems}",
doi = "10.1145/302979.303170",
isbn = "0-201-48559-1",
pages = "608--615",
publisher = "{ACM}",
title = "{Customer-Focused Design Data in a Large, Multi-Site Organization}",
year = 1999,
}