@inproceedings{CHI-2009-ConvertinoMRSC,
	author        = "Gregorio Convertino and Helena M. Mentis and Mary Beth Rosson and Aleksandra Slavkovic and John M. Carroll",
	booktitle     = "{Proceedings of the 27th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/1518701.1519059",
	isbn          = "978-1-60558-246-7",
	pages         = "2339--2348",
	publisher     = "{ACM}",
	title         = "{Supporting content and process common ground in computer-supported teamwork}",
	year          = 2009,
}