Kerry Rodden, Hilary Hutchinson, Xin Fu
Measuring the user experience on a large scale: user-centered metrics for web applications
CHI, 2010.
@inproceedings{CHI-2010-RoddenHF, author = "Kerry Rodden and Hilary Hutchinson and Xin Fu", booktitle = "{Proceedings of the 28th ACM SIGCHI Conference on Human Factors in Computing Systems}", doi = "10.1145/1753326.1753687", isbn = "978-1-60558-929-9", pages = "2395--2398", publisher = "{ACM}", title = "{Measuring the user experience on a large scale: user-centered metrics for web applications}", year = 2010, }