@inproceedings{CHI-2015-MenkingE,
	author        = "Amanda Menking and Ingrid Erickson",
	booktitle     = "{Proceedings of the 33rd ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/2702123.2702514",
	isbn          = "978-1-4503-3145-6",
	pages         = "207--210",
	publisher     = "{ACM}",
	title         = "{The Heart Work of Wikipedia: Gendered, Emotional Labor in the World’s Largest Online Encyclopedia}",
	year          = 2015,
}