Richard Bentley, John A. Hughes, David Randall, Tom Rodden, Peter Sawyer, Dan Shapiro, Ian Sommerville
Ethnographically-Informed Systems Design for Air Traffic Control
CSCW, 1992.
@inproceedings{CSCW-1992-BentleyHRRSSS, author = "Richard Bentley and John A. Hughes and David Randall and Tom Rodden and Peter Sawyer and Dan Shapiro and Ian Sommerville", booktitle = "{Proceedings of the Fourth ACM Conference on Computer Supported Cooperative Work}", doi = "10.1145/143457.143470", isbn = "0-89791-542-9", pages = "123--129", publisher = "{ACM}", title = "{Ethnographically-Informed Systems Design for Air Traffic Control}", year = 1992, }