@inproceedings{CSCW-1992-HughesRS,
	author        = "John A. Hughes and David Randall and Dan Shapiro",
	booktitle     = "{Proceedings of the Fourth ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/143457.143469",
	isbn          = "0-89791-542-9",
	pages         = "115--122",
	publisher     = "{ACM}",
	title         = "{Faltering from Ethnography to Design}",
	year          = 1992,
}