@inproceedings{CSCW-1992-Sanderson,
	author        = "Duncan Sanderson",
	booktitle     = "{Proceedings of the Fourth ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/143457.143550",
	isbn          = "0-89791-542-9",
	pages         = "370--377",
	publisher     = "{ACM}",
	title         = "{The CSCW Implementation Process: An Interpretative Model and Case Study of the Implementation of a Videoconference System}",
	year          = 1992,
}