@inproceedings{CSCW-1994-MichelisG,
	author        = "Giorgio De Michelis and Maria Antonietta Grasso",
	booktitle     = "{Proceedings of the Fifth ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/192844.192880",
	isbn          = "0-89791-689-1",
	pages         = "89--100",
	publisher     = "{ACM}",
	title         = "{Situating Conversations Within the Language/Action Perspective: The Milan Conversation Model}",
	year          = 1994,
}