@inproceedings{CSMR-2011-SchuurJB,
	author        = "Henk van der Schuur and Slinger Jansen and Sjaak Brinkkemper",
	booktitle     = "{Proceedings of the 15th European Conference on Software Maintenance and Reengineering}",
	doi           = "10.1109/CSMR.2011.26",
	editor        = "Tom Mens and Yiannis Kanellopoulos and Andreas Winter",
	isbn          = "978-0-7695-4343-7",
	pages         = "201--210",
	publisher     = "{IEEE Computer Society}",
	title         = "{Reducing Maintenance Effort through Software Operation Knowledge: An Eclectic Empirical Evaluation}",
	year          = 2011,
}