@inproceedings{DUXU-DP-2014-FarnsworthHHP,
author = "Carol Farnsworth and Karen Holtzblatt and Theo Held and Shantanu Pai",
booktitle = "{Proceedings of the Third International Conference on Design, User Experience, and Usability. Part IV: User Experience Design Practice}",
doi = "10.1007/978-3-319-07638-6_23",
isbn = "978-3-319-07637-9",
pages = "232--243",
publisher = "{Springer International Publishing}",
series = "{Lecture Notes in Computer Science}",
title = "{Cool in Business: Developing a Data-Based Instrument Measuring “Cool”}",
volume = 8520,
year = 2014,
}
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