Jay Elkerton
A Framework for Designing Intelligent Human-Computer Dialogues
HCI, 1987.
@inproceedings{HCI-CE-1987-Elkerton,
author = "Jay Elkerton",
booktitle = "{Proceedings of the Second International Conference on Human-Computer Interaction. Volume 2: Cognitive Engineering in the Design of Human-Computer Interaction and Expert Systems}",
isbn = "0-444-42848-8",
pages = "567--574",
publisher = "{Elsevier}",
title = "{A Framework for Designing Intelligent Human-Computer Dialogues}",
year = 1987,
}