@inproceedings{HCI-DDA-2011-EstevesA,
	author        = "Marcela Esteves and Vladimir Andrade",
	booktitle     = "{Proceedings of the 14th International Conference on Human-Computer Interaction. Part I: Design and Development Approaches}",
	doi           = "10.1007/978-3-642-21602-2_6",
	isbn          = "978-3-642-21601-5",
	pages         = "54--62",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Designing Interaction Concepts, Managing Customer Expectation and Mastering Agile Development in Rich Application Product Development}",
	volume        = 6761,
	year          = 2011,
}