@inproceedings{HCI-IDU-2007-KowalskiG,
	author        = "Luke Kowalski and Kristyn Greenwood",
	booktitle     = "{Proceedings of the 12th International Conference on Human-Computer Interaction. Part I: Interaction Design and Usability}",
	doi           = "10.1007/978-3-540-73105-4_15",
	isbn          = "978-3-540-73104-7",
	pages         = "133--139",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{10 Heuristics for Designing Administrative User Interfaces — A Collaboration Between Ethnography, Design, and Engineering}",
	volume        = 4550,
	year          = 2007,
}