@inproceedings{ICEIS-2000-SarmentoM,
	author        = "Anabela Sarmento and Altamiro Machado",
	booktitle     = "{Proceedings of the Second International Conference on Enterprise Information Systems}",
	pages         = "349--354",
	title         = "{The Adoption of Workflow Systems: Proposal of a Model for a Methodology to Analysis-The Impact of Workflow Systems in Organisations}",
	year          = 2000,
}