@inproceedings{ICEIS-HCI-2007-SpillnerBS,
	author        = "Josef Spillner and Iris Braun and Alexander Schill",
	booktitle     = "{Proceedings of the Ninth International Conference on Enterprise Information Systems, Volume 5: HCI}",
	isbn          = "978-972-8865-92-4",
	pages         = "79--85",
	title         = "{Flexible Human Service Interfaces}",
	year          = 2007,
}