@inproceedings{ICEIS-ISAS1-2008-DowRV,
	author        = "Matthew Dow and Pascal Ravesteijn and Johan Versendaal",
	booktitle     = "{Proceedings of the 10th International Conference on Enterprise Information Systems, Volume 3.1: ISAS}",
	isbn          = "978-989-8111-38-8",
	pages         = "50--57",
	title         = "{Assessing the Quality of Enterprise Services — A Model for Supporting Service Oriented Architecture Design}",
	year          = 2008,
}