@inproceedings{ICEIS-v3-2004-ToffolonD,
	author        = "Claudine Toffolon and Salem Dakhli",
	booktitle     = "{Proceedings of the Sixth International Conference on Enterprise Information Systems, Volume 3}",
	pages         = "34--41",
	title         = "{Human-Centered Systems Development and Use Inconsistencies}",
	year          = 2004,
}