@inproceedings{ICEIS-v4-2004-MahmoodF,
	author        = "Ahmad Kamil Mahmood and Elaine Ferneley",
	booktitle     = "{Proceedings of the Sixth International Conference on Enterprise Information Systems, Volume 4}",
	pages         = "208--213",
	title         = "{Can Avatars Replace the Trainer? A Case Study Evaluation}",
	year          = 2004,
}